Our approach
One North’s mission is to advance the application of digital technologies to enable better outcomes. We aim to create compelling and actionable intelligence from data, to improve safety, reliability and productivity. Our aim is to help people apply their expertise and experience, not to replace them. One North is committed to sustainable business through improving efficiency and by operating in line with the Australian Sustainable Development Goals Indicators (SDGs).
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not use or disclose personal information for any purpose that is unrelated to the services we provide and that you would not reasonably expect (except with client consent). We have a duty to maintain the confidentiality of our clients’ affairs, including personal information. Our duty of confidentiality to our clients applies, except where disclosure of personal information is consented to by the client or is compelled by law.
Client personal information may be disclosed to approved third parties who are also required to comply with the Australian Privacy Principles.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Health and Safety
Nothing is more important than the health, safety and wellbeing of the people working for and with One North. The company complies with statutory and best practice associated with health and safety at work, meeting the Safe Work Australia guidelines. We also seek to work with clients to eliminate unnecessary maintenance work, to minimise breakdowns and to ensure that maintenance is planned effectively and carried out in a safe, calm and well-organised environment.
Sustainability
One North works closely with our clients. Our clients are all committed to reducing or eliminating greenhouse gas emissions in their operations and meeting the world’s objectives for addressing climate change.
“Innovation and technological progress are key to finding lasting solutions to both economic and environmental challenges, such as increased resource and energy-efficiency” (United Nations)
Information Security
Data protection must be of paramount importance to any modern organisation. At One North we align our practices with ISO 27001 and the Australian Government PSPF. Through this we demonstrate our dedication to the highest standards of Information Security Management.
As a technology business, we are trusted to hold client and third party data, and ensure its security.
Waste reduction
One North is aligned to the The National Waste Policy which provides a national framework for waste and resource recovery in Australia. It also highlights the importance of working together and outlines the roles and responsibilities for everyone – businesses, governments, communities and individuals.
Our policy outlines the five key principles for waste management. These include:
- Avoid waste
- Improve resource recovery
- Increase use of recycled material and build demand and markets for recycled products
- Better manage material flows to benefit human health, the environment and the economy
- Improve information to support innovation, guide investment and enable informed consumer decisions
Diversity
One North is proud to have a diverse team with an inclusive culture. Diversity is an essential part of achieving our vision, through attracting and retaining skilled employees, regardless of race, gender, religion, orientation, age or disabilities. One North is an equal opportunities company, where unlawful discrimination and harassment are not tolerated.
We are committed to being inclusive, culturally aware, and responsive to the needs of individuals in our policies and practices. Program initiatives have been developed and continue to be implemented to broaden diversity and inclusion in our workplace, supporting a wide range of diversity dimensions including gender, age, disability, LGBTI+, Aboriginal and Torres Strait Islander and cultural diversity.
Diversity helps us to:
- be more innovative
- develop good policy
- better understand and serve our clients
- attract a wide range of talented staff.
Our inclusive workplace understands and respects differences, such as:
- age
- caring responsibilities
- cultural background
- disability
- educational level
- ethnicity
- gender expression
- Intersex status
- religious beliefs
- sexual orientation.
Anti-Corruption
One North, in line with the Australian legislation, has zero tolerance for bribery and corruption in any form.
Anti-Slavery
One North operates in accordance with the Australian Modern Slavery Act (2018), recognising human rights law, including all those applicable to modern slavery.